Unite is a no-code integration platform purpose-built for Smartsheet users, developed by SoftwareX, a Smartsheet Aligned Platinum Partner. It enables you to connect Smartsheet to 100+ business systems using prebuilt connectors - out-of-the-box integrations that define how data syncs between Smartsheet and a specific system, like Azure DevOps. From a single interface, you can configure field mappings, set filters and sync schedules, and monitor workflows with built-in logs and error handling - all without writing code. Unite is designed to give teams full control over cross-system data flow without relying on developers.

Minutes. Unite is designed for Smartsheet users, so if you’re comfortable building in Smartsheet, you can set up an integration quickly. There’s no code to write or maintain and each connector is designed for quick mapping of fields - just connect your accounts, map fields, and define how data should sync. Once configured, data updates automatically in seconds based on your schedule.

Unite offers three flexible annual subscription plans priced per system connection - Basic, Advanced, and Unlimited - each designed to support different levels of integration needs. The Basic Plan is ideal for lightweight use cases with a limited number of connected Smartsheet sheets. It includes core features like one-way data sync into Smartsheet, scheduled automations, flexible field mapping, and no-code workflow creation. This plan starts at $3,500 per year. The Advanced Plan builds on the Basic Plan by allowing you to not only pull data into Smartsheet but also update data in the external system based on Smartsheet changes. It supports a higher number of integrated sheets and offers upgrade options for faster sync intervals and additional workflow capacity. However, it does not include Smartsheet Control Center compatibility. This plan starts at $8,000 per year. The Unlimited Plan is built for enterprise teams managing complex, large-scale integrations. It includes unlimited integrated sheets, supports bi-directional data flows including record creation and updates, and is the only plan that supports integration with Smartsheet Control Center provisioned sheets. This plan starts at $21,000 per year. All plans include access to the Unite no-code builder, error handling and run logs, scheduled syncing, and standard onboarding and support. You can also augment any plan with additional features such as more connected sheets, faster sync intervals, or professional services to help design and implement your integrated Smartsheet solution.

The free trial gives you 30 days to test the Azure DevOps connector with your own data. You can connect Smartsheet and Azure DevOps, then build one workflow to integrate a single Smartsheet sheet with your DevOps project. To get started, click “Start Trial,” sign in with your Smartsheet account, and connect your Azure DevOps instance. From there, you’ll configure your workflow by mapping fields, setting filters, and defining how data syncs between systems. During the trial, our team will reach out to understand your use case, help you build your workflow, and make sure the connector fits your broader solution. This isn’t just a sandbox - it’s a guided evaluation to validate that Unite works for your real-world workflow before you commit.

Yes. Unite is built with enterprise-grade security at its core. All data transmitted through Unite is encrypted in transit using TLS 1.2+ to protect against unauthorized access. Sensitive metadata is encrypted at rest using industry-standard encryption protocols. Role-based access control (RBAC) ensures that only authorized users can access and manage workflows, and all integrations are authenticated using secure OAuth-based authorization methods. Unite is hosted within a closed, secure virtual private cloud (VPC) and is designed with a decentralized, fault-tolerant architecture to improve resilience and reduce systemic risk. Access credentials and authentication tokens are isolated in secure environments and are never embedded directly within application logic. SoftwareX is SOC 2 Type II certified, validating that our security controls are not only well designed but also operating effectively over time. This certification reflects our ongoing commitment to protecting customer data and meeting rigorous security and compliance standards. If your organization requires additional documentation or would like to conduct a security review, our team is happy to collaborate with your security and compliance stakeholders. Contact us to learn more.

All Unite subscribers receive access to our dedicated support team, available to assist with: Account setup and connector authentication Workflow troubleshooting and sync errors Error logging and resolution General product questions related to Unite features and functionality Support is provided via ticket-based email support, with Zoom-based troubleshooting available as needed. For customers who need help beyond setting up workflows—such as structuring sheets, reports, or dashboards for integration compatibility—we offer professional services packages at an additional cost. These packages are ideal if you need: Help designing a Smartsheet solution architecture tailored to your integration use case Support building automated dashboards or reporting structures Optimization of workflows to reduce errors and manual effort Scalable integration design that aligns with your team’s structure and data flow

If you’re comfortable designing your integrated Smartsheet solution, implementation services are not required. Our guided trial is designed to help you evaluate the integration, verify that it meets your data and workflow needs, and determine whether you’d benefit from additional support. For customers who want help, we have a team of Smartsheet experts ready to assist with solution design, dashboarding, and architecture for an additional implementation cost. In cases where you’re planning a large-scale integration - such as connecting Unite with Smartsheet Control Center, working across many integrated sheets, or building reporting and dashboards - we strongly recommend implementation services to ensure a smooth solution launch.